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There are no refunds on purchases.
Exchange or store credit will be granted if your order is damaged or defective.
Due to sanitation and health regulations, we can only accept returns on any products that were not previously used, remain sealed and in the original packaging. Please contact Beauty Secrets within 24 hours of the time of delivery by email. All orders become final sale after 24 hours of receipt. Beauty Secrets reserves the right to either replace the item or offer a store credit towards other products.
No exchanges will be accepted without prior authorization. Exchange credit will be issued after merchandise is received and inspected at Beauty Secrets. Return and replacement shipping fees apply.
Orders can be cancelled without penalty until it has been shipped.
No credits, refunds or exchanges allowed on discontinued products or promotions.
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